Can't change AP departure city.

FeedbackCategory: BugCan't change AP departure city.
Human asked 3 years ago

There seems to be a bit of an issue with AP searches. Aeroplan dot com seems to hold on to the departure city when you change it in the app. For example, I’m, looking for a flight from GVA or LYS to ORD. I’ll run the first search and I’ll get some results, then I’ll change GVA to LYS and re sun the search; but I’ll get results originiating from GVA again.

2 Answers
awardflights Staff answered 3 years ago

It’s a little tricky because with aeroplan sometimes timing matters. If your connection is slow or AC is slow or your computer is busy, the autocomplete might not pop up in time and it just uses what was previously there. Here’s one search I tried and it seems to work:

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Barry D replied 3 years ago

Upon a deeper dive into this, I believe this actually has to do with setting a “preferred city” and award.flights being unable to unset this preference or not knowing not to “click” it

awardflights Staff answered 3 years ago

Interesting. I guess the answer is to not set a preferred city. Or like I recommend, use a dummy account that has not preferences set.