Frequently Asked Questions
General Go To Top
How are my credentials stored? Is this app safe to use?
Your account info is stored locally in Chrome's localStorage container. It is never transmitted to any service. The app also doesn't call out to any other server other than the Chrome Web Store or a carrier's webpage. Your carrier username/password is also not synced across your different machines like your saved search details are unless you choose to by clicking the "Sync user accounts" button.
Do I really need another award flight search tool?
Sure, why not? I created this for my personal use a few months ago when I was searching for award flights. Hopefully you’ll find it useful.
Searching Go To Top
What results are returned
Only the lowest level of award(least miles) are shown. The other levels are generally bad redemption value.
Searching BA is slow
The BA site can sometime be slow. BA also doesn’t list aircraft information on their search result page so it takes a little more time to get that detail.
Searching JL/NH keeps giving me errors
JL sometimes require you to enter the city code and not the airport code. I’ve handled
- JFK/EWR/LGA -> NYC
- ORD/MDW -> CHI
- LHR/LGW -> LON
- CDG/ORY -> PAR
NH sometimes requires you to enter the airport code and not the city code. I’ve handled
You may need to use either the airport code/city code for others that I did not handle. Let me know if you know of any and I’ll add them.
Will you add carrier X?
Why is there no SkyTeam option?
There now is! KL has been added as an option
How does the app work?
Seriously though, it’s pretty simple. What it does is loads the relevant carrier page and performs a search just like you manually do. If you enable debug mode on the settings page, you can actually see it in action.